Delivery & Shipping Suburbs

a bouquet

We offer same-day or selected-date delivery to over 350+ Melbourne suburbs, shipped out from our location in 24 Centreway Mount Waverley. 

Free local shipping? Order by 3 PM, get same-day delivery? That's us! Melissa's Florist & Gifts is committed to on-time & in-house delivery. We hand-deliver and track your flowers, so your flowers are not a petal out of place & as fluffy as freshly-blow-dried hair, and exactly what your loved one deserves!

We deliver as early as 9 AM, until late evening around 7 PM. As Mount Waverley’s most beloved florist, we take pride in delivering your flowers & gifts. Enjoy prompt and hassle-free delivery. Trust us to send over your best wishes, loving thoughts and deepest condolences. 

We hope you will give us a try. Just imagine your loved one's joy when they receive your heartfelt floral gift! Our floral creations haven't disappointed yet. Read what some of our customers loved.

Free Delivery

Are you inside of our Free Delivery Suburbs? We slashed our delivery costs for you. Send flowers to a loved one, without paying shipping fees. If your delivery address is in 7km of us, yay - FREE SHIPPING

SAME-DAY DELIVERY | Order before 3 PM

Send flowers and gifts on the same day! Make sure to place your order before the 3 PM cut-off, in order to receive flowers SAME-DAY. All orders after 3 PM can only be placed via phone call. Make sure to call us and confirm if delivery is possible! Try to order at least 2-3 hours in advance for prompt delivery. Need flowers by a certain o'clock? You can let us know a time when you checkout. We can't guarantee a time, but we'll try out best.

Same-day Delivery  Order before 3 PM

Free Delivery in 7km | Order over $59

Burwood 3125

Blackburn 3130

Blackburn South 3130

Blackburn North 3130

Forest Hill 3131

Vermont 3133

Vermont South 3133

Ashburton 3147

Ashwood 3147

Chadstone 3148

Chadstone Centre 3149

Mount Waverley 3149

Brandon Park 3150

Glen Waverley 3150

Wheelers Hill 3150 

Burwood East 3151

Huntingdale 3166

Oakleigh 3166

Oakleigh East 3166

Notting Hill 3168

Clayton 3168

Mulgrave 3170

Rowville 3178

Malvern 3144

Glen Huntly, Murrumbeena, Carnegie 3163

Scoresby 3179 

Studfield 3152 

Pinewood, Mount Waverley

Monash, Clayton

Jordanville

Syndal

Waverley Gardens, Mulgrave

The City of Monash

Shipping Policy

What happens if I provide the wrong address? 

If the flowers have not been delivered yet, and you inform us early, we can update the delivery address, but the delivery fee may vary according to our delivery cost. If the new delivery fee exceeds the original delivery cost, you are expected to pay for the excess. 

If the delivery has already taken place, changing the delivery address will incur a new delivery fee. $10.00 re-delivery fee is a point of reference. If we are unable to retrieve the flowers from the wrong address, you will also need to pay for the flowers again. To action repayment, open the link emailed by Melissa’s Florist & Gifts and pay at checkout. Alternatively, you can choose to collect the order from the wrong address and re-deliver by yourself. 


  • Please note: Usually, the delivery driver will ask for the recipient’s name at the address in order to locate the resident, and if he is unsure if this is the right address, he will contact you by your provided contact details. If you are in-contactable and do not respond, we will leave the flowers in a safe place at the provided delivery address. To prevent this, ensure you are contactable on the day of delivery. 


To arrange a re-delivery, please contact us immediately. Re-delivery incurs a $10.00 re-delivery fee. If the delivery driver is off duty and we are unable to re-deliver on the same day, you can arrange a new delivery date with us.


  • Our request: Please double check your delivery address by contacting the recipient. Everyone loves surprises, but an incorrect address is no-one’s favourite surprise. Our delivery drivers are humans too, and it is difficult for all parties - recipient, driver and customer - when the delivery address is wrong. 


Cancellations

Unlike florists who have no-go cancellation policies, we have a One-Day-Prior Cancellation Policy. If you make an order and request to cancel your order the day before your delivery date, we will cancel and refund your order. However, if your order has already been created and is ready for delivery, this policy no longer applies. This might happen on busy occasions, like Valentine’s Day or Mother’s Day. The delivery date is the date you selected and reviewed at checkout. This policy only applies to good faith bona fide cancellations. We do not tolerate misuse of our policies. 


Quick FAQs

What’s the difference between a cancellation and a refund? 

A cancellation is for orders not yet sent out for delivery. A refund is subject to our Refund Policy, and is for orders that have already been delivered.  


My loved one hasn’t received my order because the shipping address is incorrect. What should I do?

Orders will be delivered to the address you have provided at checkout. Please ensure it is correct prior to submitting an order and check again upon checkout. Anything we are unable to deliver or delivered to an unknown address will result in new delivery charges, which will be the responsbility of the purchaser.


What do you do if there’s no one home when you deliver?

If the recipient is not at home when we deliver the flowers, our delivery drivers will leave the flowers in a safe place in front of the door. If you prefer otherwise, don’t hesitate to let us know in the delivery instructions at checkout. Keep in mind that extra delivery fees will apply for re-delivery. 

 

  • (2) Once items have been delivered, “Melissa's Florist and Gifts” will not accept liability for any items that may be lost, stolen or damaged after delivery has taken place.

Delivery details: Melissa's Florist & Gifts always strives to deliver your arrangements safely and on time. We ask our flower delivery drivers to carefully hand-deliver your flowers with extreme care. We send you a photo of your flowers beforehand so you know what flowers you are sending to your loved ones! As we supervise every step of the flower delivery process, you will receive tracking updates as to the progress of your order. 

  • (1) Please remember: when placing your order, make sure all delivery and recipient contact details are correct, including any special instructions ie. Security gate, apartment number, unit number. 

Missed delivery: If no one is home to receive the flower delivery, we will leave them in a suitable place if appropriate and safe. If not, we will hold onto the flowers until arrangements for a re-delivery are made. This may incur further delivery charges. Re-delivery on the same-day has no guarantees. 

  • (2) Once items have been delivered, “Melissa's Florist and Gifts” will not accept liability for any items that may be lost, stolen or damaged after delivery has taken place.

We provide same-day delivery every day. We must receive your order before 3 PM EST. Orders received after 3 PM EST will not be delivered.